Account Manager Resume

Summary

Highly motivated business professional experienced in account management, product launches, territory management, and training of sales associates. Skilled in prospecting, qualifying leads, identifying decision makers, analyzing needs, preparing proposals, making presentations, and executing follow-up. Respected for high standards, sound judgment, and successful leadership qualities. PMP and Six Sigma Certified.

Professional Experience

Infor, Ann Arbor, Michigan 2009 – Present
Account Manager

  • Achieved first million dollars in annual sales in combined agency and direct business in 2000.
  • Continually recognized and awarded as top sales leader
  • Attained 120% over quota in 2001 & 2002 and also attained the top sales awards in 2003 & 2004.
  • Exceeded monthly, quarterly and annual sales & marketing quotas on a monthly basis.
  • Identified a diverse key clients using lead sources such as radio, television, print and Internet.
  • Played a key role in campaign development, budget proposals, client solutions up to and including campaign ideas, promotional plans, copy writing, commercial voicing and production follow through.

Delphi, Ann Arbor, Michigan 2006 – 2009
Account Manager

  • Responsible for $7 million in revenue generated in the Toyota truck harness business.
  • Negotiated 3% cost increases across all truck platforms by using superior negotiation skills.
  • Utilized Six Sigma methodologies and collaborated with plant managers to analyze and document process and system workflow; result was an increase in gross profit both years.
  • Discovered new business opportunity and launched North American trailer hitch cost savings program.
  • Generated $1.5 million in additional profit above annual truck revenue.
  • Program success created global initiative to put trailer hitches on Japan manufactured truck lines.
  • Assisted in the development efforts to create standardized pricing system.
  • Worked with plants to implement new pricing system in North America and Mexican manufacturing facilities.

Pmc America Inc, Southfield, Michigan 2002 – 2004
Consultant

  • Served as company’s first North American consultant; led company in pioneering EDI work in Detroit SAP automotive market. Identified as an employee with strong managerial/leadership skills, excellent interpersonal skills with demonstrated ability to work effectively in an extremely fast- paced environment.
  • Worked for five months on Delphi Vega 1 project abroad in Germany.
  • Interfaced with customer to determine specific needs in mapping in Harbinger various customer inbound and outbound EDI messages.
  • Provided production support for customers/suppliers, resulting in 65% decline in customer related issues.
  • Worked with sales teams to identifying supply chain requirements.
  • Coordinated workshops identifying supplier requirements on data transfer.

Cad Cam Inc, Warren, Michigan 2000 – 2002
Account Manager

  • Demonstrated ability to successfully analyze growth potential in new markets and develop techniques to make the new venture profitable for organization.
  • Investigated the feasibility of establishing a Tool and Die Design and Build Division for the company, resulting in a 25% growth in total revenue for company; built annual sales from start-up to $650,000 annually.
  • Developed written launch plans for Tool and Die applications outlining launch process, presented launch plans to senior management for approval, and tracked actual unit sales/gross margin performance for new product launches.
  • Successfully placed more than 20% of targeted amount of engineers in outside companies through our contract placement division; target was 10 successful placements on average per month for engineering services in SDRC and Auto Cad projects.

Randall Data Systems Inc, Livonia, Michigan 1997 – 2000
Sales Manager

  • Recognized by the CEO of the company as a road warrior who took full control for leading the way on promoting newly developed point of sale software to large untapped market.
  • Met with business owners, end-users, and the sales force to define new product requirements and work with product development to document requirements in product specifications.
  • Ranked as top producing sales representative, producing annual sales revenue of over $200K.
  • Successfully completed Dale Carnegie and David Bilbrey sales training classes.

Education/Certifications

Master of Science in Management, Walsh College, Troy, Michigan

Bachelor of Science in Marketing and Business Administration,
Central Michigan University, Mt. Pleasant, Michigan.