Assistant Manager Resume

Summary

Assistant manager equipped with extensive experience in retail management and sales. Employs excellent leadership skills and multi-tasking, versed in all aspects of running a high-end store, including opening and closing procedures, banking, merchandising and recruiting.

Experience

Payless Shoe Source Humble, TX (March 2009 to Current)
Assistant Store Manager

  • Received and processed cash and credit payments for in-store purchases.
  • Opened and closed the store, including counting cash, opening and closing cash registers and creating
  • staff assignments.
  • Placed special merchandise orders for customers.
  • Maintained friendly and professional customer interactions.
  • Verified that all merchandising standards were maintained on a daily basis.
  • Supervised training of new and ongoing team members.
  • Responsible for the scheduling, and payroll of 35 team members.

Ross Dress for Less Humble, TX (January 2007 to March 2009)
Assistant Store Manager

  • Computed sales prices, total purchases and processed payments.
  • Described merchandise and explain operation of merchandise to customers.
  • Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
  • Recommended merchandise based on customer needs.
  • Administered all point of sale opening and closing procedures.
  • Facilitated quarterly physical inventory counts.
  • Replenished floor stock and processed shipments to ensure product availability for customers.

General Nutrition Center Austin/Humble, TX (December 1999 to December 2006)
Store Manager

  • Delivered excellent customer service by greeting and assisting each customer.
  • Addressed customer inquiries and resolved complaints.
  • Opened a new store location and assisted in recruiting and training new staff.
  • Stocked and restocked inventory when shipments were received.
  • Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
  • Completed weekly schedules according to payroll policies.
  • Maintained daily record of all transactions.
  • Wrote order supply requests to replenish merchandise.
  • Trained staff to deliver outstanding customer service.

Tuesday Morning Humble, TX (January 1988 to January 2000)
Store Manager

  • Computed sales prices, total purchases and processed payments.
  • Described merchandise and explain operation of merchandise to customers.
  • Operated a cash register to process cash, check and credit card transactions.
  • Administered all point of sale opening and closing procedures.
  • Delivered excellent customer service by greeting and assisting each customer.
  • Stocked and restocked inventory when shipments were received.
  • Reorganized the sales floor to meet company demands.
  • Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
  • Completed a series of training sessions to advance from Assistant Manager to Store Manager.
  • Completed weekly schedules according to payroll policies.

Education

Houston Community College Humble, TX – GED General