Professional Summary

• Extensive experience in analyzing and documenting business requirements and functional/non-functional specifications
• Extensive work experience in AGILE, RUP, and Waterfall methodologies
• Excellent knowledge of Software Development Life Cycle (SDLC), Iterative Software Development as per Rational Unified Process (RUP) utilizing Rational Suite used during various phases of RUP
• Proficiency and detailed knowledge in creating Use Cases, Sequence Diagrams, State Charts, Activity Diagrams, and Class Diagrams
• Actively worked in Gap , Feasibility , Data and Risk Analysis
• Experience in Commercial Off-the-Shelf (COTS) software system implementation in evaluating and selecting COTS solution
• Negotiating terms with COTS vendor, license maintenance (EULA) subscription, and royalty fees
• Assisted in the implementation of the COTS reporting tool to integrate it with the existing software
• Skilled in validation and testing complex scenarios for the maintenance of Quality Standards in projects
• Actively involved in assisting QA to develop Test Case and Test Plan
• Lead and coordinated full QA process lifecycle for QA Integration, UAT and regression testing activities
• Extensively used Requirements Traceability Matrix to track requirements during QA testing phase
• Conducted User Acceptance Test (UAT) with stake holders and system users to uncover the latent defects in the system
• Triaged CR’s and provided solutions based on severity

Work Experience

Citizens Bank Philadelphia, PA March 10 – Present
Business Analyst
Citizen Bank is a full-service financial institution offering online banking, insurance, investment, and more. The scope of the project was to enhance wealth management web portal using feature driven development. It involved the wealth management components (Equity, Index, Options, Bonds, and Derivatives). This electronic trading platform enabled users to buy, sell, deposit, withdraw investments, and manage individual as well as institutional portfolios.

Responsibilities:

• Assisted in daily settlement operations of back office in coordination with daily transactions for middle office operations
• Gathered requirements for research data mappings for front office
• Worked closely with the development team to verify that business needs are fulfilled and deliverables are produced within specified budget, quality and time
• Defined the context of the system by creating various use cases
• Developed system requirements specifications encompassing Functional and Non-Functional requirements
• Developed UML models for modeling static and dynamic aspects of Wealth management portal
• Gathered data requirements of subject areas from stakeholders and developed strategies for data profiling and data validation
• Developed data maps to track transformation of data elements from source to target across all phases of staging
• Developed data lineage maps to facilitate transition of stakeholders from legacy to new analytical environment
• Analyzed data integration strategies to customize simultaneous analysis of data from new and old environments
• Developed plans for verification and validation of requirements at all levels so that developed software successfully fulfilled user expectations and business needs
• Assisted in documenting User Manual and facilitate UAT and provide follow up to resolve the issues

Commerce Bank Fairfax, VA June 08 – Feb 10
Business Analyst
Commerce bank provides a wide range of banking services from savings accounts to full Internet banking In addition; it also provides commercial banking services to the local business community including Business Checking and Savings Accounts, Commercial Loans and Merchant Banking services. The scope of the project was to enhance web portal that involved in the wealth management (Equity, Index, Options and Bonds) component. This electronic trading platform enabled users to buy, sell, deposit, withdraw investments and manage individual portfolios.

Responsibilities:

• Elicited and gathered user and business requirements through open ended discussions, brainstorming and prototyping
• Designed, built, and maintained a data repository with reporting capability that enabled analysis and insight of user behaviors and interactions for Equity, Index, Options, and Bonds
• Gathered requirements from key stakeholders, customers, and subject matter experts to define the scope and requirements of Asset Management portals middle office needs
• Assisted in daily settlement operations of middle office in coordination with back office operations
• Gathered requirements for research data mappings for front office
• Utilized Rational Unified Process (RUP) to configure and develop process, standards, and procedures
• Analyzed and optimized the process, prepared Business Requirements Document, and then converted business requirements into Functional Requirements Specification and Technical Specification using Rational Requisite Pro
• Conducted JAD sessions for communicating with the all project directors and stakeholders and created process workflows, functional specifications and project initiation artifacts
• Created UML Diagrams including Use Cases diagrams, activity diagrams/state chart diagrams using Rational Rose and thus defining the Business Process Model and Data Process Model
• Monitored version control and defect tracking activities using Rational Clear Case and Rational Clear Quest
• Created and managed project templates, use case templates, requirement types, and traceability matrix in Requisite Pro
• Generated test cases in accordance to the Test Approach Document

Fifth Third Bank Chicago, IL Nov 06 – May 08
Business System Analyst
The project scope was to provide online banking facility to its customers The project aimed at building software that would facilitate viewing of multiple account balances, statements, pending transactions and cancelled transactions, tracking deposits, transfer of funds between accounts, transfer history and maintenance of customer profile.

Responsibilities:

• Gathered requirements from key stakeholders, customers and subject matter experts to define the scope and requirements of online banking system
• Worked closely with the development team to verify that business needs are fulfilled and deliverables are produced within specified budget, quality and time
• Defined the context of the system by creating various use cases Developed system requirements specifications encompassing Functional and Non-Functional requirements
• COTS evaluation and implementation for reporting tool, that resulted in choosing Business Objects
• Analyzed data integration strategies to customize simultaneous analysis of data from new and old environments
• Developed UML models for modeling static and dynamic aspects of Online Banking System
• Developed data maps for retrieval of information from existing account systems and outlined security measures for accessibility and transmission of information
• Worked on creating various ad-hoc reports using MS-Excel Worked on various Pivot tables to do the calculations and creating reports accordingly
• Applied a standard change control process in tracking defects originating from post-requirement phases
• Developed plans for verification and validation of requirements at all levels so that developed software successfully fulfilled user expectations and business needs

Education

B.S. Computer Science – University of Michigan