Summary
I am a very hardworking, reliable, and energetic customer service representative skilled in high-end merchandise environments. I have been a very personable and responsible cashier, for the last 5 years in various retail and customers service positions. I am also a solid team player with an upbeat positive attitude, and easy to get along with personality, and I work well with others. I am very good at multitasking duties, and enjoy problem solving as well. I am also a dedicated customers service representative who is very motivated to maintain customer service satisfaction. I enjoy meeting new people, and helping others as well as contributing to the company’s success.
Work Experience
Bojangles, Woodstock, GA (January 2012 to March 2013)
Front-end Cashier
- Computed accurate sales prices for purchase transactions.
- Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
- Balanced my drawer accurately on a daily basis.
- Regularly sought opportunities to up sell and add on additional merchandise.
- Kept abreast of rapidly evolving technology.
- Expressed appreciation and invited customers to return to the store.
Home Depot, Woodstock, GA (May 2011 to August 2012)
Cashier
- Cashier in various different departments, such as lumber, garden and front end.
- Prevented store losses using awareness, attention to detail and integrity.
- Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
- Guaranteed positive customer experiences and resolved all customer complaints.
Kroger, Woodstock, GA (June 2009 to December 2010)
Cashier
- Worked as a team member performing cashier duties, product assistance and cleaning.
- Computed accurate sales prices for purchase transactions.
- Successfully interacted with customers and retail buyers to expedite orders.
- Assisted customers with store and product complaints.
- Processed and issued money orders for customers.
- Maintained adequate cash supply in cash drawers in multiple checkout stations.
- Managed cash stock and inventory balances accurately.
- Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
- Recommended, selected and helped locate merchandise based on customer needs and desires.
Great Clips, Canton, GA (August 2009 to May 2010)
Hairstylist
- Cut, shampoo, dry and style various clients to the customer’s satisfaction.
- Multi-tasking, answer telephone and make appointments on computer.
- Sell/promote products.
- Laundry and cleaning duties in the salon.
First Baptist Woodstock, Woodstock, GA (January 2004 to May 2008)
Preschool Teacher
- I taught preschool to 3 and 4 year old children (classroom size of 10-12 children)
- Responsible for lesson plans, teaching numbers and alphabet.
- Responsible for playground safety as well as car pool safety of all children in my care.
Education
High School Diploma – Shawnee Mission Northwest High School, Shawnee Mission, KS