Professional Experience

Mt. Sinai Hospital, Bronx, NY (06/09 – Present)
Patient Services Coordinator

• Schedule, reschedule, confirm cardiology consults echocardiograms and stress echo’s for physicians and patients using IDX.
• Liaise with outside medical facilities, off site offices and pharmacies.
• Answer multiline phone, direct calls, deal with inquires according to specialist departments and priorities.
• Obtain pre-authorization, pre-certification and insurance verification.
• General office duties (photocopy, fax scan and file).
• Assist departmental coworkers as needed.

Harlem Renaissance EDC, Manhattan, NY (06/07 – 05/09)
Project Coordinator

• Assisted Executive Director to organize a three-day outdoor art expo event.
• Contacted artists, museums and galleries via e-mail, mail and telephone to encourage participation.
• Communicated with not-for-profit organizations and local media to promote the event.
• Attended meetings with performing and visual artists to review art content and quality.
• Met with New York City Parks Department to acquire special permits for location, mobile stage and lightning.
• Created spreadsheets for performers schedule, booth designation and vendor applications with payments.
• Oversaw the entire event to ensure safety, attendance and compliance.

Beth Abraham Nursing Home, Manhattan, NY (02/04 – 05/07)
Medical Receptionist

• Assisted Regional Director in updating and upgrading policy and procedure manual.
• Updated nursing home directory and emergency operations log book.
• Proofread doctors and nurses medical orders for accuracy in treatment, insurances and demographics.
• Updated and organized confidential personnel records.
• Heavy data entry for upgrading patient information.
• Answer and transfer all calls to appropriate departments.
• Assisted in payroll with the distribution and mailing of company checks for personnel and clients.
• Proofread and mailed out insurance claim forms.

St. Lukes/Roosevelt Hospital, Manhattan, NY (02/01 – 11/03)
Medical Receptionist

• Created spreadsheets, letters and literature for OBGYN physician and patients.
• Scheduled appointments, pre and post operative surgeries for OBGYN patients.
• Obtained pre-certification, authorizations and referrals for patients through insurance providers.
• Maintained physician calendar for conferences, meetings, on call schedules and vacations.
• Processed all credit card and co-payments. Ordered medical and office supplies.
• Interacted with all physicians, specialty departments and pharmacies within and out of the hospital.
• Assisted physician with all secretarial and office duties as needed.

Jem Architecturals, Bronx, NY (02/98 – 08/01)
Assistant Bookkeeper

• Completed a monthly requisition for multiple clients based on work performed, labor, materials and equipment.
• Completed Aged payables/receivables accounts and completed a monthly sales ledger.
• Obtained daily hours worked from employees in the field and completed payroll for staff of (30).
• Entered bills for payment, cash disbursement, invoicing, credit memos and all miscellaneous accounts.
• Constructed and typed professional letters to high profile clients.
• Ordered company supplies and keep track of usages.

Northern City Medical Group Bronx, NY ((02/94 – 08/97)
Medical Receptionist

• Managed, organized and maintained cardiology/urology departments.
• Administered electrocardiograms, pulmonary, asthma, and eye tests on patients
• Dispensed, wrote and called in prescriptions to pharmacies.
• Acted as a floater in all specialty departments when short staffed.

Education

Customer Service Certificate – Goodwill Industries, Bronx, NY

Microsoft Word, Excel and PowerPoint Certificate – Grace Institute, Bronx, NY

Business and Finance Diploma – Carshalton College, London, England