Network Engineer Resume

Summary

Results-oriented, diversified information technology professional with over fifteen years of experience in the industry. Exceptional problem-solving and troubleshooting ability; skillset to create innovative solutions to both routine and complex problems. Expertise includes global-scale networking, developing procedures, planning and managing cross-departmental projects, documentation, report generation, and training. Able to focus on overall scope as well as detailed objectives, excellent interpersonal communication and people management skills.

Work Experience

Forest Laboratories, Inc., New York, NY (01/12 to Present)
Windows 7 Post Deployment Support Engineer

  • Provide technical support for all migrated users
  • Train users on new workflow processes under Windows 7 and Office 2010
  • Administration and operation of testing laboratory network
  • Manage log of all encountered issues and solutions
  • Perform final walk through and site certification

Kubota Engine America Corporation, Lincolnshire, IL (10/11 to 11/11)
Systems Management Implementation Consultant

  • Upgraded and re-implemented Dell KACE Systems Management Platform
  • Configured KACE to deploy system and application packages and updates
  • Created and tested systems management scripts
  • Built “Gold Standard” Windows 7 system image and tested deployment process
  • Trained information technology staff on operation of KACE appliances

Audience Science – New York, NY (04/10 to 11/10)
Corporate IT Manager

  • Managed globally-deployed Corporate IT department staff
  • Participated in creation of organizational IT strategy with upper management
  • Converted organizational IT strategy into projects and daily tactical operations
  • Maintained relationships with hardware, software and telecommunications vendors
  • Architected integration of two global corporate acquisitions into existing infrastructure
  • Coordinated office location moves affecting 80% of existing headcount
  • Migrated organizational messaging and collaboration services to Microsoft cloud
  • Planned and executed project to deploy Windows 7 and Office 2010 enterprise wide
  • Implemented Dell KACE Systems Management Platform

C2 Creative – New York, NY (08/07 to 04/10)
Network Administrator

  • Provided day-to-day operational and end-user support
  • Served as IT subject matter expert on cross-functional, client-facing project teams
  • Architected integration of corporate acquisition into existing infrastructure
  • Managed and implemented VMware server consolidation project from inception to closing
  • Enforced Sarbanes-Oxley compliance standards and performed quarterly reporting
  • Maintained relationships with hardware, software and telecommunications vendors
  • Administered data backup, restoration and off-site storage process
  • Supported web infrastructure for clientele such as Bank of America, T-Mobile, American Airlines, Honda, Philips, Diageo, Outdoor Channel, MetLife, Thomson Financial, Cigna, Mitsui Fudosan, Corning, Spike TV

Technology on Premises, New York, NY (04/07 to 08/07)
Chief Project Manager

  • Led project team dedicated to client infrastructure assessment, remediation, upgrade and documentation
  • Developed organizational support requirements into project directives
  • Created deliverables list, work breakdown structure and resource schedule
  • Delivered project status reports to internal management on a daily basis and external clients weekly

Tarrytech Computer Consultants, Tarrytown, NY (08/05 to 04/07)
Network Engineer

  • Performed in a phone, e-mail, and desk-side 24 x 7 support role for more than 100 small business clients
  • Planned and implemented infrastructure upgrade / refresh projects
  • Creation and maintenance of client network documentation
  • Disaster recovery planning / backup system administration
  • Security incident management and remediation with firewall configuration, antivirus deployment, adware and spyware removal
  • Configuration of Microsoft technology stack including – Server 2003, file and print services, Exchange 2003, Internet Information Server, DNS, DHCP, and Active Directory

Training and Certifications

  • Cisco Networking Academy Graduate (CCNA equivalent)
  • Microsoft Certified Professional (MCP)
  • IBM Certified Field Service Engineer
  • Dell Certified Systems Expert (DCSE)
  • CompTIA A+ Certified Technician (A+)

Education

Associate of Applied Science, Computer and Information Systems, Northeast State Technical Community College, Blountville, TN

Associate of Science, Mechanical Engineering, Northeast State Technical Community College, Blountville, TN

Certificate, Cisco Networking Technology, Northeast State Technical Community College, Blountville, TN

Certificate, Project Management, City University of New York (Queens College), Flushing, NY

Consulting Skills

Network Hardware: Cisco Routers (2500, 2600, 3600); Cisco Switches (2900, 3500, 4500); Cisco Firewalls (501, 505, 506, 525, ASA); Cisco Wireless Access Points (1100, 1200); NetGear and AdTran Routers; Sonicwall, Juniper and WatchGuard Firewalls; Extreme, Dell and HP ProCurve Switches

Network Operating Systems: Cisco IOS; Cisco ASDM; JunOS

Network Management: Nagios, Wireshark; tcpdump

Network Services: DNS, DHCP, LDAP, Active Directory, SMB/CIFS, RADIUS

Virtualization Platforms: VMware ESX 3.5; VMware ESXi; VMware vSphere; VMware vMotion; VMware Virtual Infrastructure 3; VMware Consolidated Backup; Oracle / Sun Virtual Box

Server Hardware: IBM (xSeries, NetFinity), Dell (PowerEdge), HP (NetServer, ProLiant, DL), Sun Fire

Server Operating Systems: Windows (NT 4.0, 2000, 2003, 2008); RedHat Enterprise Linux, CentOS, Solaris

Server Application Software: Microsoft Exchange (4.5, 2000, 2003, BPOS / Office 365); Microsoft IIS (2.0 – 7.5); Microsoft Sharepoint (2.0 – 2007); Blackberry Enterprise Server (4.0, 4.1, 5.0); Microsoft Terminal Server / Remote Desktop Services (2000 – 7.0); Microsoft SQL (2000 – 2008); Microsoft System Center Essentials 2007; Symantec Ghost ; KACE KBOX

Security Software: Symantec Corporate AntiVirus ; Symantec Endpoint Protection; McAfee VirusScan Enterprise; Trend Micro Enterprise / OfficeScan

Backup Software: Veritas / Symantec Backup Exec ; Legato Networker ; CA ARCserve

Workstation / Desktop Hardware: IBM (Intellistation, ThinkPad, ThinkCentre), Dell (Precision, Optiplex, Inspiron, Latitude), HP (EliteBook, ProBook), Sun (x86, SPARC), SGI (Indigo2, O2 and Octane)

Desktop Operating Systems: Windows (3.1, 95, 98, NT 4.0, 2000, XP, Vista, 7, 8); Mac OS and Mac OS X , IRIX

Desktop Application Software: Microsoft Office 95 to 2010 ; Microsoft Project ; Microsoft Visio ; Adobe Creative Suite.