Office Assistant Resume

Summary

Enterprising, hardworking, technically skilled professional known for accuracy, attention to detail and exceptional customer service. Successfully partners with and assists others to promote an environment of teamwork. Makes sound decisions through analysis that achieve/exceed desired results.

Skills

  • Project design and implementation
  • Excellent customer service relation skills
  • Excellent Data entry skills
  • Weekly Union scheduling and Payroll
  • Excellent reception skill
  • Calendar management through Outlook
  • Strong reporting and organization skills
  • Team leadership and individual contributor

Computer Programs: SFA Web, Delphi, NGS, LMS, PMS, Marsha, Microsoft Office Suite (PowerPoint, Word, Excel, Outlook)

Work Experience

Hadassah International – New York, NY (06/2012 – 10/2012)
Executive Assistant to CEO

  • Duties include scheduling meetings, conferences and conference calls
  • Meeting and conference set-up and break –down, including ordering catering and audio visual when needed
  • Creating letters, emails, memos,  Excel charts and PowerPoint presentations for CEO
  • Monitoring email and phone calls for CEO
  • Making all travel arrangements, Domestic and International
  • Complete management of CEO’s calendar through Outlook
  • Solely in charge of CEO’s corporate card and monthly budget

New York Marriott East Side Hotel – New York, NY (11/2010 – 05/2012)
Executive Coordinator

  • Gained thorough knowledge of Marriott Payroll and Employee Scheduling program LMS
  • Responsible for weekly and timely scheduling for over 175 Union Housekeepers and Housemen
  • Responsible for weekly and timely payroll administration and completion for all Housekeeping associates
  • Working with all associates to ensure fair distribution of time-off and vacation requests
  • Complete responsibility for ordering all cleaning and room amenities for entire 650 room hotel
  • Complete responsibility for Housekeeping Department budget of over 175k per period, maintaining checkbook and timely payments to all vendors
  • Responsible for responding in a timely manner to all quest requests and offering excellent service

Marriott International –Regional Sales Office – Gaithersburg, MD (08/2007 – 11/2010)
Executive Sales Assistant

  • Gained thorough knowledge of the business processes, from initial lead  to event completion
  • Responsible for the timely and accurate reporting for five Marriott Sales Managers
  • Creates multiple contracts, proposals and addendums for Sales Managers daily
  • Assists Sales Managers in building opportunities and turning programs in SFA and Delphi
  • Completes tasks in a timely manner, applying dedication, can-do attitude and strong work ethic

B.F. Saul – Holiday Inn, Gaithersburg, MD (01/2006 – 08/2007)
Catering Coordinator

  • Was involved in scheduling appointments and site tours of hotel for clients
  • Worked directly with clients to create their vision and assure a smooth result from start to finish
  • Was responsible for creating marketing campaign that generated more group business for the hotel
  • Creatively designed Bridal and Mitzvah expos and tastings. Secured vendors, created menu with hotel chef
  • Accurately generated daily and weekly production report to help Sales Managers productivity

Mercer Human Resource Consultants, Washington DC
Administrative Coordinator

  • Coordination of all Audio visual equipment, internet and video conferencing setup
  • Worked as temporary front desk receptionist whenever needed
  • Planned creative private events for Mercer to enhance employee productivity
  • Complete responsibility for the maintenance and operation of four kitchens and six conference rooms
  • Created PowerPoint presentations for Consultants
  • Booked meetings through Outlook for consultants, and ordered all catering for meetings

Education

A.A. Degree in Hospitality Management – Montgomery College-Rockville, MD

Paralegal Studies – University of Baltimore Law School – Baltimore, MD.