Receptionist Resume

Work Experience

Los Angeles Newspaper Group, (LANG) Whittier, CA August, 2006 – February, 2010
Receptionist

  • Responsible for keeping office running smoothly and prioritizing work.
  • Assisting Managers with day to day operations. Entered delivery draw orders.
  • Coordinate with team members on project deadlines. Compiled audit documents.
  • Setup front counter for daily counter sales. Assisted public, resolved complaints.
  • Answered phones, directed calls. Distribute mail. Resolved complaints and service interruptions.
  • Processed classified ads, examined legal forms. Accepted payments.
  • Researched account activity. Balanced cash receipts. Handled bank deposits.
  • Computer work: Prepared Circulation analysis spreadsheets on Excel, Data entry.
  • Programmed computer system to print time sensitive reports. Entered system adjustments.
  • Reconciled reports, identified circulation fluctuations. Notified directors by email, MS. Outlook.
  • Typed correspondence, prepared press run calendars. Maintained office equipment & supplies.
  • Entered new carrier contracts data on computer. Modified carrier rates and delivery codes.
  • Developed filing system to log and locate contracts prior to expiration date. Trained staff.

San Gabriel Valley Newspaper Group Whittier, CA June, 2004 – August, 2006
Editorial Assistant

  • Provided Administrative support to Editors, Retail Sales and Circulation.
  • Typed letters and formatted announcements. Entered circulation data on spreadsheets.
  • Greeted public at front counter, sold subscriptions, accepted payments, researched back issues.
  • Processed orders for classified advertisements and examined legal forms for completeness.
  • Operated multiline switchboard, routed calls, accepted complaints.
  • Resolved delivery interruptions. Distributed office mail. Organized news article archives.
  • Filed documents. Maintained office equipment ordered supplies.
  • Operated cash register. Balanced sales reports. Handled bank transactions.

San Gabriel Valley Newspaper Group Tribune West Covina, CA October, 2003 – June 2004
Receptionist

  • Supported Editors and Features staff to meet daily deadlines. Proofread draft layouts.
  • Typed letters, birth, wedding announcements. Modified TV guide data onto spreadsheets.
  • Programmed data base to run time sensitive columns. Assisted in preparing news articles.
  • Operated multiline phone system, answered, routed telephone calls, recorded messages.
  • Organized Editorial paperwork, forwarded faxes, sorted inner-office mail and U.S. Mail.
  • Processed payments at reception counter. Balanced accounting reports. Posted cash receipts.
  • Maintained filing systems and newspaper archives. Typed magazine articles.

Spectrum Plastics, Inc West Covina, CA July, 1999 – September, 2002
Accounts Receivable Credit Clerk

  • Evaluated credit applications for credit worthiness.
  • Analyzed Dunn and Brad reports. Verified references.
  • Reduced credit processing time by 50 percent. Increased positive cash flow.
  • Prepared weekly Cash Flow Analysis spreadsheets for management.
  • Entered new accounts on computer. Reviewed aging reports, collected past due balances.
  • Negotiated payment arrangements. Researched invoice discrepancies. Resolved freight bill issues. Issued chargebacks and credits. Posted payments. Interacted with sales depts.

Education

ABC Adult School January 1995, Computerized Job Training Program. Cerritos, CA
Certificates: Exceptional Data Entry, Outstanding Typing and Accounting skills.

Lamson College, Vocational School, Central Campus 1986 – 1987 Phoenix, AZ
Business course, Computers Data Entry, and Word Processing.