Server Resume

Skills And Strengths

  • Outstanding interpersonal and customer service skills with proven success in managing numerous priorities simultaneously in fast-paced environments
  • Follows prescribed procedures and exceeds expectations in opening, closing, and maintaining a clean, hospitable, professional atmosphere
  • Experienced in leading teams, delegating work, endorsing polices, and ensuring assigned tasks are completed
  • Extensive experience in hosting events, fundraising, and handling cash/orders attained through various leadership positions
  • Proficient in OpenTable, Rezbook, Aloha, Micros, Photoshop, Microsoft Word, Microsoft Excel, and Microsoft PowerPoint

Employment

Inside Park at St. Barts, Manhattan, NY (May 2011 – Present)
Maitre D’/Server

  • Excellent management and handling of OpenTable
  • Handle booking reservations and parties, answering phones, menu changes as well as assorted administrative tasks
  • Provide a welcoming atmosphere for clientele and ensures everything runs competently for guests in regards to seating, special accommodations, parties, and other guest related occurrences
  • Efficient communication with both staff and management in providing exceptional customer service
  • Collaborate where needed to ensure guest service is run smoothly
  • Promptly greet, take orders and explain menu, food and alcohol, related questions to guests
  • Assist in bussing, setting up, and maintaining tables

Kingsborough Community College, Brooklyn, NY (July 2011 – July 2012)
Student Aide, Honors Program

  • Organized files, schedules and planned Honors program and Honors related events
  • Dealt with daily administrative tasks
  • Promoted various Honors opportunities available to current/prospective students
  • Operated computers, computer software, and other electronic equipment in performing assigned tasks

Philip Livingston, Brooklyn, NY (September 2011 – February 2012)
Student Teacher

  • Prepared and completed concise lesson plans
  • Complied with all requests made by the cooperating educator regarding tasks for the children
  • Maintained ethical interpersonal relationships with the students

Century 21, Brooklyn, NY (December 2010 – January 2011)
Sales Associate

  • Provided prompt and courteous customer service
  • Managed cash register
  • Assisted stockroom manager by replenishing merchandise

Education

Kingsborough Community College (KCC)
A.A. Early Childhood Education